11:28 am Wednesday, 1st August, 2018
We make every effort to provide a safe and private environment for you folks to enjoy. We do check all profiles by hand, but unfortunately, as with all sites of this nature, some will inevitably slip through the net. Like all online communities, there are people who have other motives, so here are some handy hints to weed out fakes, spot the suspicious, and make sure that your online experience is the best that it can be.
Your username is your suit of armour whilst getting to know someone online. Wait until you feel completely comfortable before sharing any personal information with a match. Never include sensitive information such as your phone number, home address or personal email addresses within your profile.
Our admin team will NEVER ask for you to reveal your password. If you are asked for this by anyone, please report them to us as soon as possible. You can recognise genuine admin staff by the SiteAdmin badge they have on their profile (appears as a small blue oval with the white text 'Admin'.
A lot of people will take their time getting to know a prospective partner before meeting up as they're being cautious and trying to get a sense for whether they're who they claim to be. For others, it can happen much quicker than that if they're not quite as tentative, the perfect time to take things outside the site is very much subjective. However, be wary of people who say they're ready to speak to you off-site after just a few moments of chatting. If someone seems too keen too soon, they may have an ulterior motive.
Never send money to someone you meet online, for any reason whatsoever. Whatever excuse they may give, no matter how harrowing it may be, asking someone that you are speaking to via a dating site for money is not a normal thing to do and will almost certainly be of a shady nature. Report anyone who asks for money or any interaction that seems unusual. Our Customer Service team are here to help you 7 days a week.
Many members have asked us about Dating Card's. You DO NOT need a Dating card or Online Dating Protector to join or use the site, and any emails or messages regarding these are not associated with us in any way whatsoever. Please report anything like this on the site to a member of staff.
Avoid following any links to other websites as these may be insecure. If anyone asks you to verify yourself on another site, be wary. Anyone wanting admin validation can contact a member of our admin team on-site, and they will help you.
By using the site's communication tools, we have your back. Once you start communicating outside of the site, our protective measures are extremely limited. Only go off-site when you are 100% comfortable.
If you spot any profiles, members too eager to share their contact details anywhere on the site, or anything else that you feel is suspicious, please contact the Support Helpdesk. You can also click on the 'report' button on a members profile and/or the message they sent you to report activity to the staff.
You know what’s best for you. Go with your gut feelings when meeting someone both on the site and in person. You’ll really enjoy your experience when you have confidence in your interactions, both online and off.
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11:58 am Thursday, 2nd August, 2018
Thanks a l |
